<p>After some iPhone 13 buyers went to Twitter to express their frustration of not receiving their devices after placing online orders on Flipkart, the e-commerce platform on Monday said a few orders were cancelled by sellers "due to anomalies".</p>.<p>Some customers also complained that their refunds were taking a longer time on orders placed during the ongoing 'Big Billion Day' sale. A few also tweeted that they received fake handsets although their claims could not be corroborated.</p>.<p>The company said in a statement that "a minor fraction of orders (less than 3 per cent of all orders) have been cancelled by sellers due to anomalies".</p>.<p>"As a customer-focused e-commerce marketplace, we encourage sellers to prioritise the customers' orders and strive to keep them delighted with their service," a company spokesperson said.</p>.<p><strong>Also Read | <a href="https://www.deccanherald.com/business/technology/apple-diwali-2022-offer-iphones-macs-and-more-get-lucrative-discounts-1148396.html" target="_blank">Apple Diwali 2022 Offer: iPhones, Macs and more get lucrative discounts</a></strong></p>.<p>Flipkart said that close to "70 per cent of all iPhone orders placed across cities including Guntur, Gorakhpur, and Siliguri have been successfully delivered by the sellers".</p>.<p>An affected customer said in a tweet: "Booked iPhone 13 during the A Big Billion Day Sale & was eagerly waiting for the delivery. The product was cancelled by the seller/Flipkart without any explanation".</p>.<p>Another iPhone 13 buyer said: "This order was shipped yesterday, supposed to be delivered today. Cancelled at the last minute without my consent".</p>.<p>There has been a rush to buy iPhones during the festive sales in the country and iPhone 13 is among the most popular one, apart from the newly-launched iPhone 14 and 14 Pro.</p>.<p>After unveiling its next-gen products, tech giant Apple has discontinued older iPhones, including iPhone 11, 12 Mini, 13 Pro, and 13 Pro Max.</p>
<p>After some iPhone 13 buyers went to Twitter to express their frustration of not receiving their devices after placing online orders on Flipkart, the e-commerce platform on Monday said a few orders were cancelled by sellers "due to anomalies".</p>.<p>Some customers also complained that their refunds were taking a longer time on orders placed during the ongoing 'Big Billion Day' sale. A few also tweeted that they received fake handsets although their claims could not be corroborated.</p>.<p>The company said in a statement that "a minor fraction of orders (less than 3 per cent of all orders) have been cancelled by sellers due to anomalies".</p>.<p>"As a customer-focused e-commerce marketplace, we encourage sellers to prioritise the customers' orders and strive to keep them delighted with their service," a company spokesperson said.</p>.<p><strong>Also Read | <a href="https://www.deccanherald.com/business/technology/apple-diwali-2022-offer-iphones-macs-and-more-get-lucrative-discounts-1148396.html" target="_blank">Apple Diwali 2022 Offer: iPhones, Macs and more get lucrative discounts</a></strong></p>.<p>Flipkart said that close to "70 per cent of all iPhone orders placed across cities including Guntur, Gorakhpur, and Siliguri have been successfully delivered by the sellers".</p>.<p>An affected customer said in a tweet: "Booked iPhone 13 during the A Big Billion Day Sale & was eagerly waiting for the delivery. The product was cancelled by the seller/Flipkart without any explanation".</p>.<p>Another iPhone 13 buyer said: "This order was shipped yesterday, supposed to be delivered today. Cancelled at the last minute without my consent".</p>.<p>There has been a rush to buy iPhones during the festive sales in the country and iPhone 13 is among the most popular one, apart from the newly-launched iPhone 14 and 14 Pro.</p>.<p>After unveiling its next-gen products, tech giant Apple has discontinued older iPhones, including iPhone 11, 12 Mini, 13 Pro, and 13 Pro Max.</p>