<p>The Department of Telecommunications (DoT) on Tuesday started working on telecom reforms approved by the Cabinet last week by issuing an order that enables customers to apply for a new mobile connection online and get the SIM delivered at their doorstep.<br /><br />The latest order enables customers to get the SIM delivered at their doorsteps after verifying themselves by using Aadhaar or any other eligible document stored in Digilocker.<br /><br />Customers will have to pay Re 1 for the process of authentication through Aadhaar-based e-KYC services of UIDAI for getting new mobile connections, according to the new rules.<br /><br />The government has issued an order allowing conversion of prepaid to postpaid and vice-versa using a one-time password (OTP)-based process.<br /><br />"The issuing of mobile connection to the customers is done through an app/portal-based online process wherein a customer can apply for mobile connection sitting at home/office and get the SIM delivered at his doorstep using documents electronically verified by UIDAI (Aadhaar) or Digilocker," The DoT''s order said.<br /><br />Currently, to obtain a new mobile connection or conversion of mobile connection from prepaid to postpaid or vice-versa, a subscriber has to undergo the KYC process that requires a visit to the retail shop along with the original documents of identity and address proof.<br /><br />"Online service delivery has become an acceptable norm in the recent past and most of the customer services are being offered through the internet with OTP authentication.<br /><br />"Contactless services in the Covid-19 era need to be promoted for subscriber convenience and also for the ease of doing business," the DoT said in a statement.<br /><br />It added that customer consent has been made compulsory in case the Aadhaar is being used and demographic details are being obtained electronically from UIDAI, said the statement.</p>.<p><strong>Check latest DH videos here:</strong></p>
<p>The Department of Telecommunications (DoT) on Tuesday started working on telecom reforms approved by the Cabinet last week by issuing an order that enables customers to apply for a new mobile connection online and get the SIM delivered at their doorstep.<br /><br />The latest order enables customers to get the SIM delivered at their doorsteps after verifying themselves by using Aadhaar or any other eligible document stored in Digilocker.<br /><br />Customers will have to pay Re 1 for the process of authentication through Aadhaar-based e-KYC services of UIDAI for getting new mobile connections, according to the new rules.<br /><br />The government has issued an order allowing conversion of prepaid to postpaid and vice-versa using a one-time password (OTP)-based process.<br /><br />"The issuing of mobile connection to the customers is done through an app/portal-based online process wherein a customer can apply for mobile connection sitting at home/office and get the SIM delivered at his doorstep using documents electronically verified by UIDAI (Aadhaar) or Digilocker," The DoT''s order said.<br /><br />Currently, to obtain a new mobile connection or conversion of mobile connection from prepaid to postpaid or vice-versa, a subscriber has to undergo the KYC process that requires a visit to the retail shop along with the original documents of identity and address proof.<br /><br />"Online service delivery has become an acceptable norm in the recent past and most of the customer services are being offered through the internet with OTP authentication.<br /><br />"Contactless services in the Covid-19 era need to be promoted for subscriber convenience and also for the ease of doing business," the DoT said in a statement.<br /><br />It added that customer consent has been made compulsory in case the Aadhaar is being used and demographic details are being obtained electronically from UIDAI, said the statement.</p>.<p><strong>Check latest DH videos here:</strong></p>