<p class="title">Mangaluru City Corporation (MCC) is planning to develop an application to redress civic-related grievances of citizens, MCC Commissioner Akshy Shridhar said on Monday.</p>.<p class="bodytext">He was addressing entrepreneurs during an interaction organised by Kanara Chamber of Commerce and Industries at KCCI hall in Bunder.</p>.<p class="bodytext">The commissioner drew the attention of the audience towards the app when Nandagopal Shenoy pointed out the lack of a helpline to redress grievances like breakage of drinking water pipeline, non-functioning street lights and similar issues which need immediate attention of the officials concerned.</p>.<p class="bodytext">Shenoy said there were different helplines for addressing different problems and people are confused about whom to contact when they need some help.</p>.<p class="bodytext">The MCC should have a vehicle to attend to emergency situations, he added.</p>.<p class="bodytext">Akshy Shridhar said urban development in Mangaluru was a complex issue due to the city’s vertical growth.</p>.<p class="bodytext">It is a challenge to develop systems that stand the test of time. But, a lot of impact was seen after the launch of Smart City works, he added.</p>.<p class="bodytext">“The idea of smooth governance is to ease the process for people. In this regard, MCC is working towards a paperless office and is going digital. The issue of digitisation of trade license renewal and online self-assessment tax payment facing teething problems will be solved soon. In future, technology will be developed in a manner where people will be able to access files in MCC and follow up the progress of works,” he said.</p>.<p class="bodytext">The drinking water woes will be addressed with the construction of an additional overhead tank in Nehru maidan. UGD system will be upgraded under the Smart City programme, he added.</p>.<p class="bodytext">Entrepreneur Anil Rao said that the collection of dry waste was irregular in the Bykampadi Industrial area.</p>.<p class="bodytext">Yet, garbage cess for commercial establishments was a steep Rs 1,000 per month. The dry waste should be collected thrice a week, he said.</p>.<p class="bodytext">Manish from Falnir said that the condition of footpaths at many places in the city was pathetic. In many places, the pedestrian paths had been encroached upon. </p>.<p class="bodytext">KCCI member Ahmed Bava said the UGD system laid in 1966 was not upgraded so far.</p>.<p class="bodytext">A memorandum on solving issues including trade license, property tax and related matters was submitted to the commissioner.</p>.<p class="bodytext">KCCI president Shashidhar Pai Maroor, vice president M Ganesh Kamath, honourary secretaries Nissar Fakeer Mohammed and Ananthesh V Prabhu were present.</p>
<p class="title">Mangaluru City Corporation (MCC) is planning to develop an application to redress civic-related grievances of citizens, MCC Commissioner Akshy Shridhar said on Monday.</p>.<p class="bodytext">He was addressing entrepreneurs during an interaction organised by Kanara Chamber of Commerce and Industries at KCCI hall in Bunder.</p>.<p class="bodytext">The commissioner drew the attention of the audience towards the app when Nandagopal Shenoy pointed out the lack of a helpline to redress grievances like breakage of drinking water pipeline, non-functioning street lights and similar issues which need immediate attention of the officials concerned.</p>.<p class="bodytext">Shenoy said there were different helplines for addressing different problems and people are confused about whom to contact when they need some help.</p>.<p class="bodytext">The MCC should have a vehicle to attend to emergency situations, he added.</p>.<p class="bodytext">Akshy Shridhar said urban development in Mangaluru was a complex issue due to the city’s vertical growth.</p>.<p class="bodytext">It is a challenge to develop systems that stand the test of time. But, a lot of impact was seen after the launch of Smart City works, he added.</p>.<p class="bodytext">“The idea of smooth governance is to ease the process for people. In this regard, MCC is working towards a paperless office and is going digital. The issue of digitisation of trade license renewal and online self-assessment tax payment facing teething problems will be solved soon. In future, technology will be developed in a manner where people will be able to access files in MCC and follow up the progress of works,” he said.</p>.<p class="bodytext">The drinking water woes will be addressed with the construction of an additional overhead tank in Nehru maidan. UGD system will be upgraded under the Smart City programme, he added.</p>.<p class="bodytext">Entrepreneur Anil Rao said that the collection of dry waste was irregular in the Bykampadi Industrial area.</p>.<p class="bodytext">Yet, garbage cess for commercial establishments was a steep Rs 1,000 per month. The dry waste should be collected thrice a week, he said.</p>.<p class="bodytext">Manish from Falnir said that the condition of footpaths at many places in the city was pathetic. In many places, the pedestrian paths had been encroached upon. </p>.<p class="bodytext">KCCI member Ahmed Bava said the UGD system laid in 1966 was not upgraded so far.</p>.<p class="bodytext">A memorandum on solving issues including trade license, property tax and related matters was submitted to the commissioner.</p>.<p class="bodytext">KCCI president Shashidhar Pai Maroor, vice president M Ganesh Kamath, honourary secretaries Nissar Fakeer Mohammed and Ananthesh V Prabhu were present.</p>